How We Engage
Advise. Build. Run.
Work with us the way that fits your stage: a short piece of advice, a fixed-scope project, or a long-term partner who runs your cloud for you.
Consulting
Straight advice on what to move, fix, secure or automate, and in what order. Typically 1 to 6 weeks.
Book a consultation- Cloud, security and AI assessments
- Roadmaps and business cases
- Architecture and licensing advice
- CCoE and governance design
Professional Services
Our certified engineers design and deliver it with your team, then hand over a working solution and a team that knows how to use it. Typically 4 weeks to 6 months.
Discuss your project- Microsoft 365 and Azure migrations
- Defender, Purview and Entra roll-outs
- Copilot Studio and Foundry agents
- Landing zones built in code
Managed Services, 24x7
We run and protect your Microsoft cloud around the clock, under agreed SLAs and KPIs you see every month. Typically a 12 to 36 month service.
Talk to us about managed services- 24x7 monitoring and incident response
- SLA-backed, KPI-driven reporting
- Security operations on Defender and Sentinel
- Monthly cost, posture and service reviews
Managed Services
Your Microsoft cloud, run 24x7 by people who know it.
We operate around the clock under SLAs agreed with you, measure ourselves on KPIs you can see, and review the results with you every month.
- 24x7 monitoring, alerting and incident response, with a named service manager
- Response and resolution targets by priority, written into your agreement
- Monthly KPIs: SLA attainment, time to resolve, patch and backup compliance, Secure Score, savings delivered
- ITIL-aligned incident, problem, change and request processes, integrated with your service desk
- Monthly service reviews and a quarterly improvement roadmap
| Area | What we run, day to day |
|---|---|
| Microsoft 365 | Users, licences, mailboxes, Teams, SharePoint, Intune devices, service health |
| Security operations | Defender XDR and Sentinel alert triage, threat hunting, Conditional Access and DLP reviews |
| Azure and AWS | VMs, databases, AKS, networking, patching, backup and DR checks, policy compliance |
| FinOps | Cost reporting, right-sizing, reservations and savings plans |
| AI and agents | Agent health, usage, answer quality, connector upkeep, Agent 365 governance |
How we start
- 1 · TalkA short call about what you want to fix or build.
- 2 · AssessWe review your environment and tell you what we find.
- 3 · PlanA clear scope, a sensible order of work and a fair price.
- 4 · DeliverOur engineers build it with your team, in small steps.
- 5 · RunWe keep it healthy, secure and improving, and report every month.
Ready to put cloud, security and AI to work?
Bring a problem, a half-formed idea, or a Microsoft licence you are not sure you are using well. We reply within one business day.